Privacy Policy

Information we collect

• Information you provide: your name, email address, phone number, ZIP code/service area, information about your dog, and any messages you send us through our forms or chat.
• Information collected automatically: device and usage data, and cookies or similar technologies used to operate and improve the site.

How we use your information

We use your information to connect you with a local independent dog training provider, to respond to your inquiries, to schedule and follow up on consultations, to operate and improve our services, and to comply with legal obligations.

SMS / text messaging

By providing your phone number and opting in through our forms or chat, you consent to receive text messages from Better Behaved Buddy related to your inquiry and your training match, including scheduling, reminders, and follow-up messages. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help. Consent to receive text messages is not a condition of any purchase. Mobile phone numbers and SMS opt-in information are not shared with or sold to third parties or affiliates for their own marketing purposes.

How we share your information

We share the information you provide with the local independent dog training provider we match you with, so they can contact you and provide their services. We may also share information with service providers who help us operate our platform, and when required by law or to protect our rights. We do not sell your personal information.

Cookies and tracking

We use cookies and similar technologies to run the site, remember preferences, and measure performance. You can control cookies through your browser settings.

Data retention and security

We retain personal information as long as needed to provide our services and meet legal requirements, and we use reasonable safeguards to protect it. No method of transmission or storage is 100% secure.

Your choices and rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time by replying STOP to texts, unsubscribing from emails, or contacting us at support@betterbehavedbuddy.com.

Children’s privacy

Our services are intended for adults and are not directed to children under 13. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page.

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